If you’re good, you can shift back and forth between filling to fixing in an instant. You can also move back and forth between filling (in your mind) and loading the truck. This will help you bring the correct product on your route. In vending you may deal with a lot of information at once, simply because of the high volume of business you need to maintain a profit.

If you’re selling a car, chances are that car isn’t going to malfunction just because you sold it. This is because the system that does the selling only creates wear for one item. A decent vending machine will vend 100 items between servicing. The possibilities for things to go wrong are endless. If you walk around with this attitude, it will be harder to derail you and make you more able to solve the problems that occur.

Normally I wouldn’t recommend that, but at the same time you might have no other option. If something is unfixable it’s important to notify who’s in charge and make a sign saying what the problem is and when the clientele can expect it to be fixed. This will prevent phone calls from confused or angry customers who think that the machine will never work again. People sometimes jump to conclusions.

Customer service falls under the category of filling machines, but in some ways it deserves its own category. This is because a large part of your job and your growth will come from good interactions with customers; either with you or the machine. The only one of those you can control is you, so make sure you have good interactions with them every time. Your good interactions will often make up for, or smooth over, bad interactions with machines. Assume it takes a year for a person who’s developed a negative association with a machine to give it a fair shot again.

If you can develop all of these skills to the point where you can use multiple at a time or use them one right after another without breaking your concentration, then you will become much more efficient. Making yourself more efficient will then allow you to make more money.